Shipping & Returns

Shipping

We can ship to almost every country in the world. Free shipping worldwide on orders over $50 USD.
Most orders ship the next day. However, in peak seasons, shipment can take up to 2-3 days.

Our usual delivery time is between 8-16 business days (depends on parcel's destination).

Returns Policy

You may return the items within 4 days of delivery for a refund, exchange or credit. If you are not totally satisfied with your product for any reason, please email us and we will initiate a return request. You have to wait for a response from us before mailing your returned items because we provide the address of our return center in our response.

We would like for every customer to be completely satisfied with his or her purchase. Refunds or exchanges are available for up to 30 days after the date the item was received by the customer. If your order shipped free, actual shipping charges will be deducted from your refund amount. Return shipping expenses will be paid by the customer.

IMPORTANT: 

925 Sterling Silver products cannot be returned!

Please ship your return using trackable carriers such as FedEx, DHL, and UPS. You should expect to receive your refund within one week of the delivery date of your returned package to Empire of the Gods. However, in most cases, you will receive a refund more quickly. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Duties and Fees

Your order may be subject to VAT, import duties and/or taxes, due to the complexity of international laws we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value.

If an order is refused, then you are responsible for the shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.

Shipping Guarantee

We only work with well-established shipping providers and we place our faith and trust in them, however, we cannot guarantee their performance. Shipping mistakes are rare, but we can only guarantee what is in our control.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.